{"id":401,"date":"2026-01-27T14:04:21","date_gmt":"2026-01-27T14:04:21","guid":{"rendered":"http:\/\/localhost:9000\/?page_id=401"},"modified":"2026-06-16T12:45:24","modified_gmt":"2026-06-16T12:45:24","slug":"admin-technische-dokumentation","status":"publish","type":"page","link":"https:\/\/healix.at\/?page_id=401","title":{"rendered":"Admin Technische Dokumentation"},"content":{"rendered":"\n
\n

Technische Dokumentation<\/h1>\n\n\n\n

Wo kann ich eine HEALIX St\u00f6rung einmelden?<\/p>\n\n\n\n

Alle Infos zur HEALIX St\u00f6rungseinmeldung finden sich auf der Seite\u00a0Teilnehmer St\u00f6rung<\/a>.<\/p>\n<\/div>\n\n\n\n

\"\"\u00a0HEALIX Leitungsaufstellung<\/strong>:
\"\"\u00a0HEALIX_Leitungen<\/a>\u00a0(Stand 1.8.2019)<\/p>\n\n\n\n

\"\"\u00a0Technische Ansprechpartner und HEALIX Mailhierarchie<\/strong>:
Dieses XLS enth\u00e4lt die komplette Mailhierarchie f\u00fcr die St\u00f6rungs- und Wartungskontakte aller HEALIX Teilnehmer. In der Liste “Distributionsgroups Ebene0” unten finden sich alle zugeh\u00f6rigen aktuellen technischen Kontakte, die im jeweiligen generischen Verteiler eingetragen sind.
\"\"\u00a0HEALIX_MailHierarchie<\/a>\u00a0(Stand 2.8.2019)<\/p>\n\n\n\n

\"\"\u00a0Entst\u00f6rprozess<\/strong>:
PDF
\"\"\u00a0HEALIX Eskalationskontakte<\/a>\u00a0(Version 2.3, Stand 24.6.2019)<\/p>\n\n\n\n

\"\" Netzwerkmonitoring<\/strong>:
F\u00fcr alle HEALIX Nutzer mit einer Access Leitung auf Layer 3 (HEALIX inkl. CPE) steht der Online Zugang zum Drei Netzwerkmonitoring AssureNow (Monolith) zur Verf\u00fcgung. Ihre Zuganngsdaten entnehmen Sie bitte dem Welcome Mail zu Ihrer HEALIX Access Leitung.
AssureNow Service Manual
Link zum Netzwerkmonitoring: https:\/\/sla.drei.at\/<\/a><\/p>\n\n\n\n

\"\" HEALIX Webseite \/ Domain<\/strong>
Die Domain healix.at wurde vom WienKAV registriert und ist auf deren DNS Servern eingetragen. Im Falle von Problemen bitte whois Abfrage auf den eingetragenen Tech-C durchf\u00fchren. Zur Zeit (30.8.2013 sind dies): Tech-C: Gerhard Schischa (mailto: gerhard.schischa@wienkav.at<\/a>), Tel.: +4314040966847 sowie Andreas Lutz (mailto: andreas.lutz@wienkav.at<\/a>), Tel.: +4314040966845 Beide: Viehmarktgasse 4, A-1030 Wien<\/p>\n\n\n\n

Der Webserver www.healix.at wird von Hutchison Drei Austria GmbH gehosted und betrieben.<\/p>\n\n\n\n

\"\"\u00a0Liste der EVUs<\/strong>:
HEALIX Lieferanten inkl. Ansprechpartnern<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Technische Dokumentation Wo kann ich eine HEALIX St\u00f6rung einmelden? Alle Infos zur HEALIX St\u00f6rungseinmeldung finden sich auf der Seite\u00a0Teilnehmer St\u00f6rung. […]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-401","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/healix.at\/index.php?rest_route=\/wp\/v2\/pages\/401","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/healix.at\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/healix.at\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/healix.at\/index.php?rest_route=\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/healix.at\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=401"}],"version-history":[{"count":5,"href":"https:\/\/healix.at\/index.php?rest_route=\/wp\/v2\/pages\/401\/revisions"}],"predecessor-version":[{"id":635,"href":"https:\/\/healix.at\/index.php?rest_route=\/wp\/v2\/pages\/401\/revisions\/635"}],"wp:attachment":[{"href":"https:\/\/healix.at\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=401"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}